Final Fantasy 14 is being pulled from sale until its login issues are fixed - Get2Gaming

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Square Enix is temporarily pulling Final Fantasy XIV from sale due to its continuous struggle with server issues

In a blog post on the official Final Fantasy XIV website, the director and producer Naoki Yoshida of the game had announced that digital and physical sales will both be suspended over the coming days, as Square Enix works with retailers to temporary remove the products.

“Players are currently experiencing extremely long wait times due to the dense concentration of play hours which far exceed our server capacity, especially during the peak times, and so we have decided to temporarily suspend the sale and delivery of Final Fantasy XIV Starter Edition and Complete Edition,” Yoshida confirmed.

“These temporary suspensions will be phased in over the next few days as we work with our retail partners. We will be coordinating with them as swiftly as possible, but please bear in mind that this will be a gradual process.

“We will also be suspending all new advertisements. However, it will not be possible to suspend some of the advertisements due to the nature of how they were set up. We appreciate your patience and understanding regarding this matter.”

In-game screenshot.

Yoshida also stated that, in an attempt to ease the strain on servers, players with the Free Trial version of the game will only be able to log in late at night and early in the morning, and new Free Trial registrations will be temporarily suspended.

Last week it was announced that because of the server issues, all players would be getting seven days of free game time to make it up to players struggling to connect. As part of his new statement, Yoshida also announced that an extra 14 free days would be added, bringing the total to 21 free days.

“We are aware that the long waiting times to log into the game are preventing players from playing, and for this, we sincerely apologise,” he explained. “In response to this, we recently granted 7 days of game time, but now we will also be granting an additional 14 days.”

The problems stem from the release of Final Fantasy XIV‘s Endwalker expansion, which was released on December 7. Even before its release date, the game’s servers were already starting to reach their limits because players who pre-ordered had early access to the expansion.

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